Photo of mainboard needed urgently!  

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For official advice users should contact the CEL support team via www.cel-robox.com/support/ and follow the provided advice to preserve safety, warranty and function of Robox hardware or software. This applies to any use or alteration which is not specifically described in the officially supplied guides from CEL. Community content should not be considered official even where posted by CEL employees. Only advice provided via the CEL support portal should be considered official.
Robox is a complex machine with many potential uses, to help preserve the good working order of both hardware and software please be patient and note that many common fixes for other 3D printers do not apply to Robox and may cause irreversible damage or compromise safe operation.