robox heats nozzles when I power up  



Good evening,

as soon as I turn on the robox, I saw them well. But as soon as I connect it to the pc. It starts heating tray + nozzle, and in automaker it does not appear, the only solution all disconnect.

How can I fix the problem?

is there a hard reset possible on this machine ??

Even if I remove the SD card, it does the same.

This topic was modified 6 months ago by Pete
1 Answer


Please create a support ticket for this. It is most likely damage to the main PCB which is typically caused by a short from a connection made or broken while power is on.

You could test without the head fitted and see if it makes a difference to the AutoMaker connection, if there is material loaded this will be difficult so follow the steps below and take care.

To remove the head if filament is loaded and you have no control over feed or temperature:

  1. Disconnect all the cables (USB can still provide power).
  2. Loosen the head locking screw but DO NOT PULL ON THE FILAMENT. Pulling will damage the soft feed tubes.
  3. Note the position of the array of pogo pins, ensure they cannot make contact for the next steps.
  4. With the head disconnected and hanging so it cannot make accidental contact, power on and check if AutoMaker can connect to the Robox.
  5. Power off again and reconnect the head.

Make a support ticket for more help or contact your reseller for warranty support.

For official support please create a support ticket using this link


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